As MBC Engineering, Representation, Electricity, Construction, Tourism Industry and Trade Ltd. Co. ("Data Controller", "MBC Engineering"), we process your personal data in accordance with the Law on the Protection of Personal Data No. 6698 ("Law", "KVKK") and relevant legislation. We also take all necessary technical and administrative measures required by law to ensure the protection of your personal data. This text aims to provide you with detailed information about how your personal data is processed.
In this context, MBC Engineering processes your personal data by taking all necessary technical and administrative measures, within the framework of the Constitution of the Republic of Turkey, international treaties to which Turkey is a party, and relevant legislation on the protection of personal data, especially KVKK. Your personal data will be processed in line with the principles set out in Article 4 of the KVKK, including:
Lawfulness and fairness,
Accuracy and being up-to-date when necessary,
Processing for specific, explicit, and legitimate purposes,
Relevance, limitation, and proportionality in relation to the purpose of processing,
Retention only for the period prescribed by legislation or necessary for the purpose of processing.
1. PURPOSES OF PROCESSING YOUR PERSONAL DATA
Personal data processed during your visit to www.mbcelectric.com without registering as a member may include:
When you contact us via the "Contact Us" section:
Identity data: your name and surname
Contact data: your e-mail address
Other information: your subject and comment content
These data may be processed for purposes such as:
Receiving and evaluating suggestions to improve business processes,
Managing customer relations,
Conducting communication activities,
Tracking requests and complaints, distinguishing visitors by name, contacting you regarding your requests and complaints, ensuring your satisfaction, and evaluating suggestions for improving our services.
Security data: Your website login/logout times, IP address, and traffic logs, as required by Law No. 5651 on Internet Publications and related legislation.
Marketing data: Information collected through cookies to improve business processes, conduct marketing analysis, manage product/service marketing, ensure effective, fast, and user-friendly website use, personalize services according to your needs, and provide offers suitable for your preferences.
Customer transaction data: Product searches and items added to your cart may be used to profile for marketing purposes, send discounts and promotions, and conduct marketing activities based on your preferences.
When contacting MBC Engineering via our call center, you will be provided with an additional clarification text regarding the personal data processed.
2. METHODS AND LEGAL BASIS FOR COLLECTING PERSONAL DATA
Your personal data are collected fully or partially through automated means, including:
Visiting and interacting with the MBC Engineering website,
Cookies,
Filling out the form in the "Contact Us" section.
According to Article 5 of KVKK, the legal basis for processing your data is:
Processing is necessary for MBC Engineering to fulfill its legal obligations,
Processing is necessary for the legitimate interests of MBC Engineering, provided it does not harm your fundamental rights and freedoms.
3. TRANSFER OF PERSONAL DATA
Your personal data may be transferred to:
Lawyers, auditors, tax consultants, and other service providers: to manage business processes in line with legal requirements and legitimate interests, and to exercise defense rights in potential legal proceedings,
Your authorized representatives: to fulfill our legal obligations,
Regulatory and supervisory authorities, courts, and enforcement offices or other public institutions legally authorized to request data: to fulfill legal obligations,
Business partners and subcontractors: to improve our services, infrastructure, and security processes.
Transfers will be conducted in accordance with Articles 8 and 9 of KVKK and the relevant conditions and purposes of personal data processing.
4. YOUR RIGHTS REGARDING PERSONAL DATA
You have the following rights under KVKK concerning your personal data:
a. To learn whether your personal data are processed,
b. To request information if your personal data have been processed,
c. To learn the purpose of processing and whether personal data are used accordingly,
ç. To know the third parties inside or outside the country to whom personal data are transferred,
d. To request correction of incomplete or inaccurate personal data,
e. To request deletion or destruction of personal data under the conditions set forth in Article 7,
f. To request that actions under (d) and (e) be communicated to third parties to whom personal data were transferred,
g. To object to results arising against you through analysis of personal data solely by automated systems,
ğ. To request compensation for damages arising from unlawful processing of personal data.
You may submit your requests in writing via registered mail, in person, through a notary, or electronically via your registered e-mail address, secure electronic signature, mobile signature, or previously registered e-mail address.
Your requests will be answered in accordance with KVKK provisions. To verify that the applicant is the relevant person, MBC Engineering may request certain confirmation information, which will only be used to confirm identity and ensure that the results are shared with the correct individual.